- Episode 1 - Season 1 Welcome to The RTO Show.
- I'm Pete Shau, and if you've spent any time in the rent-to-own industry — whether you're behind the counter, running a store, managing multiple locations, or leading from the home office — then you already know: this business gets in your blood.
- I've spent over 20 years in this industry. From store management at Rent-A-Center to multi-unit operations at Rent King and Buddy's Home Furnishings, I've lived the day-to-day grind, the leadership challenges, and the moments that remind you why RTO is unlike any other business out there. And in August of 2022, I decided it was time to build something for the people who feel the same way.
- That's what The RTO Show is — a front-row seat to the rent-to-own industry.
- Every episode, we're bringing you real conversations with industry leaders, operators, vendors, and innovators. We'll dig into what's working, what's changing, and what you need to know to lead better and grow stronger. From legislative updates and product spotlights to the stories behind the businesses that are shaping RTO's future — if it matters in this industry, we're talking about it
- This isn't just a podcast. It's a community. And it starts right here.
- So whether you're a seasoned vet or brand new to the industry — welcome to The RTO Show. Let's talk rent-to-own.
Episode 2 - Season 1
In this foundational episode of The RTO Show Podcast, hosts Pete Shau and Danny break down everything you need to know about the rent-to-own (RTO) industry — from how rental agreements work to the real-world benefits that set RTO apart from traditional retail. Whether you're a first-time customer curious about rent-to-own, an industry newcomer, or a seasoned RTO professional looking to sharpen your customer education skills, this episode is your go-to guide.What Is Rent-to-Own? The Basics ExplainedPete and Danny open with the fundamentals: rent-to-own is a flexible retail model that bridges the gap between cash buyers and credit-based financing. Customers can access furniture, appliances, electronics, and more — with no credit check, no loan, and no long-term financial obligation. RTO agreements are structured around weekly, bi-weekly, semi-monthly, or monthly payment terms ranging from 6 to 24 months.Understanding Your RTO Agreement: 3 Key PartsThe episode walks listeners through the three components of a standard rent-to-own agreement:Full-Term Payments — Complete all scheduled payments and you own the product outright.Same-as-Cash Option — Pay off the retail value within a set window (typically 3–12 months) and avoid additional costs.Early Purchase Option (EPO) — Buy out your agreement after the same-as-cash period at a discounted rate — less than the full-term total, more than the same-as-cash price.Top Benefits of Rent-to-OwnPete and Danny highlight why millions of Americans choose RTO over big-box retail:No credit check — RTO doesn't impact your credit score or interfere with mortgage or loan applicationsFree delivery and assembly — included with no hidden feesService and repairs included — normal wear and tear is covered at no extra chargeLoaner products — if your item needs service, most RTO stores provide a loaner so you're never withoutPre-leased (pre-loved) merchandise — quality refurbished products at significant discounts, still covered under service agreementsFlexible payment options — upgrade, downgrade, or terminate your agreement at any timeSame-day or next-day delivery — no 4–6 week wait times like traditional retailersThe RTO Community DifferenceOne of the episode's standout themes is the relationship-driven culture of the rent-to-own industry. Unlike impersonal big-box retail, RTO stores are staffed by community members who build long-term customer relationships, participate in local events, sponsor schools and little leagues, and genuinely invest in the neighborhoods they serve.Industry Growth & Real NumbersThe hosts cite compelling industry data: the RTO market has grown from approximately 4.8 million customers a decade ago to an estimated 9 million customers today — a testament to the value and accessibility the industry provides.Pete & Danny's RTO Origin StoriesThe episode wraps with personal stories from both hosts about how they stumbled into the rent-to-own industry — and never left. Their combined 29 years of experience spans store management, multi-unit operations, and customer development, giving the podcast an authentic, insider perspective.